Pre-sales
· Directional design can be carried out according to different needs of customers, and special equipment can better meet the requirements of working conditions; · Help customers accurately sort out their needs, optimize the design of product system, and meet their individual needs; · Field investigation, making the best plan according to local conditions;
· Point-to-point docking by dedicated engineers to finalize the design plan and implement the actual requirements. · Senior engineers to solve the most complex problems with the most economical and reliable solutions.
In sale
· Active communication and timely response;
· Provide the best products at the fastest speed;
· Provide the most professional advice to promote the most beautiful results;
· Thorough implementation: delivery time, quality, and strive to meet customer needs beyond expectations.
After sale
24 hours service hotline, call at any time to communicate;
· The first time to give the best solution, urgent customer's urgent, think what customers want; · Consultant-style expert service, more intimate and professional;
· Multi-channel communication: service hotline, remote telephone, network support, on-site service, customer care · Training service: - hand-by-hand equipment use training, more efficient;
· Spare parts service: Purchase the best spare parts at the best price;
· Customer care: visit regularly, understand the actual needs, communicate in time, and try to solve them.